App Tricks Studio

HOTRUN

Support

Need help with HOTRUN? Send us a short message and we will get back to you as soon as we can.

Contact

Email us at support@apptricksstudio.com.

What To Include

  • A short description of the issue and what you expected to happen.
  • Your iPhone or iPad model and iOS or iPadOS version.
  • Your HOTRUN app version, if available.
  • Whether the issue concerns camera permission, movement detection, AirPlay, or a purchase.
  • A screenshot if it helps, but please do not send camera footage or sensitive information.

Camera Troubleshooting

HOTRUN needs front-camera access to detect your movements. You can review camera permission in iOS Settings under Privacy & Security, then Camera. Make sure your full body is visible, your space is well lit, and your device is placed securely before starting a run.

Privacy and Terms

Read the HOTRUN Privacy Policy or view the Terms of Use.